MADE TO ORDER · 7–15 BUSINESS DAYS PRODUCTION · SHIPPING CALCULATED AT CHECKOUT
HOW TO PLACE AN ORDER

Choose the right route for your piece.

Every order follows a visible review point before payment. Choose the route below based on whether the item is ready to buy, made to order or fully custom.

01 · READY TO BUY

Standard product order

  1. 1Choose a productOpen a product page, review images, description, price and available options.
  2. 2Add to bagSelect required options, add the item to your bag, then check quantity and product details.
  3. 3Enter delivery detailsAt checkout, enter the delivery address so the available shipping method and final payable total can be reviewed before payment.
  4. 4Pay through the official checkoutUse only the payment method displayed in checkout. Never pay through an unofficial chat message or personal account.
  5. 5Receive order updatesAfter confirmation, production or dispatch status is recorded on the order. Use your order number and billing email to check status.
SHOP PRODUCTS
02 · MADE TO ORDER

Catalogue design request

  1. 1Choose a designOpen the catalogue design and select size, quantity and preferred currency.
  2. 2Send the requestYour choices are carried into the request form with your contact details and event date.
  3. 3Receive written confirmationWe confirm feasibility, final measurements, production timing, shipping destination and quote.
  4. 4Approve the final specificationCheck every detail before accepting the written quote.
  5. 5Receive an official payment routeProduction begins only after specification approval and payment confirmation.
VIEW CATALOGUE
03 · CUSTOM OR GROUP

Build from your brief

  1. 1Submit your briefProvide reference images, style, colour, measurements, quantity and required-by date.
  2. 2Feasibility reviewWe review the brief and ask questions where details are missing.
  3. 3Written quote and specificationReceive the agreed scope, price, production time and shipping plan before payment.
  4. 4Approve before productionProduction does not begin until the final specification and payment are confirmed.
  5. 5Track the completed orderOnce a carrier reference is assigned, order status and tracking information are available through the order route.
START A CUSTOM REQUEST
BEFORE YOU PAY

Your review checkpoint

Confirm the product or final specification, quantity, destination address, total payable amount, production timing, delivery method and applicable destination taxes or duties. Keep your order or request reference for all later support.

Read payment and delivery details →Track an existing order →Contact order support →
CONTACT SUPPORT

How can we help?

Choose a contact method. Please include your order number or request reference when available.

EMAILdoccfcd@gmail.comOpen a new email → TELEPHONE+86 183 8201 3632Call customer support →