MADE TO ORDER · 7–15 BUSINESS DAYS PRODUCTION · SHIPPING CALCULATED AT CHECKOUT
PAYMENT & DELIVERY

Know the route before you pay.

Clear payment steps, production timing and order-status access from our Chengdu dispatch point to your delivery address.

BEFORE PAYMENT

Payment and delivery process

  1. 01
    Review your orderChoose product options and enter the delivery address. Shipping choices and the final payable total appear before payment.
  2. 02
    Pay through an official routeUse checkout for standard pieces, or the written payment link issued only after a custom quote and specification are approved.
  3. 03
    Chengdu production and quality checkMade-to-order pieces normally take 7–15 business days. In-stock items are prepared for dispatch after order review.
  4. 04
    Dispatch from ChengduYour parcel is packed, handed to the selected carrier and assigned a tracking reference when available.
  5. 05
    International transit to local deliveryThe shipment moves through export transport, destination processing and the local delivery network before final delivery.
AFTER PAYMENT

Track a paid order

Enter your order number and the billing email used at checkout. This protects your order information while showing the latest available fulfilment status.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Tracking updates appear after the carrier and tracking reference are added to the order. If you need help with a paid order, include the order number when you contact support.

CONTACT SUPPORT

How can we help?

Choose a contact method. Please include your order number or request reference when available.

EMAILdoccfcd@gmail.comOpen a new email → TELEPHONE+86 183 8201 3632Call customer support →